Do you offer Cash on Delivery?
No. All RAGONA orders are prepaid (advance payment). See how advance payment works.
Which payment methods can I use?
The available methods are shown at checkout. [Placeholder — list your enabled methods.]
When will my order be dispatched?
Orders are prepared after payment is confirmed. [Placeholder — add your real dispatch time, e.g. “within X working days”.]
How long does delivery take?
[Placeholder — add courier delivery times for major cities and other cities.]
How much is shipping?
Shipping is calculated at checkout. [Placeholder — add your flat rate / free-shipping threshold.]
Can I exchange for a different size?
[Placeholder — describe your exchange window and conditions.] See our exchange & returns policy.
How do I choose my abaya size?
Use our size guide, or message us on WhatsApp with your height.
How do I track my order?
Use the Track your order page or the tracking link in your shipping email/SMS.
How should I care for my niqab or abaya?
Follow the care instructions listed on each product page.